HUMAN RESOURCES PRACTICES AND JOB SATISFACTION ON CUSTOMER SATISFACTION: THE MEDIATING ROLE OF QUALITY OF CUSTOMER INTERACTION IN ONLINE CALL CENTER

Human resources practices and job satisfaction on customer satisfaction: The mediating role of quality of customer interaction in online call center

The frequently discussed topic of job satisfaction is not new in the field of organizational behavior research.Job satisfaction is related to customer satisfaction; however, there is a scarcity of empirical evidence regarding this link.The current piece of research examines the said relationship in the context of the online call center.In addition,

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CVE2ATT&CK: BERT-Based Mapping of CVEs to MITRE ATT&CK Techniques

Since cyber-attacks creta girl half wig are ever-increasing in number, intensity, and variety, a strong need for a global, standardized cyber-security knowledge database has emerged as a means to prevent and fight cybercrime.Attempts already exist in this regard.The Common Vulnerabilities and Exposures (CVE) list documents numerous reported softwar

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